Customer Reviews

Get to know what customers have to say about our customer service

  • star rating  Tommy was a very good tour guide 10/10 I was very interested in everything he had to say, very very interesting made me want to learn more

    July 14, 2022

    star rating  Easy to get tickets from the office on the same street as the gallery entrance. Kind and helpful people in the office. Able to get immediate access passing up the... read more

    June 19, 2022
  • star rating  We booked this tour last minute since tickets to the Accademia Gallery were sold out, and boy, we were so glad we did! Having Tommy as our guide, definitely helped... read more

    avatar thumb 162roxannec
    December 29, 2022

    star rating  Extremely easy to use service. Access to museum within 15 minutes! This service was a very easy way to skip the line without a guide and see what we wanted... read more

    June 9, 2022
  • star rating  Tommy our guide was great! He explained the highlights of Accademia and David. He was attentive to our questions and was very engaging! Would recommend him as a tour guide!... read more

    Eunika Raiza F
    August 29, 2022

    star rating  Was very confusing when getting the actual tickets at the site. Got the run around. Did eventually get them and into the museum

    September 24, 2022
  • star rating  I purchased my tour last minute and had tour with Thomas. He was well versed with the Accademia Gallery, knew the various people working in the museum and navigated the... read more

    August 9, 2022

    star rating  Fantastic day! So much better with our guide Tommy! Skipped the line with Tommys help, he was knowledgeable and fun! Highly recommended!!

    avatar thumb Pen25
    December 17, 2022
  • star rating  Enjoyed skip the line and 1 hr tour with very good information. Also happy for opportunity to stay and browse around in museum after tour concluded.

    June 9, 2022

    star rating  The tour was fantastic thanks to the lively explanation by Silvia. Because of this I now look differently at the work of Michelangelo.
    She has a great knowledge of art.... read more

    September 27, 2020
  • star rating  Martina was amazing, best tour guide ever. Would recommend. It was fantastic all round. Thank you martina!

    August 8, 2021

    star rating  I had the good fortune to be the only one on this ‘small group’ tour. My guide Silvia was very knowledgable and really brought the art works to life. She... read more

    September 17, 2020
  • star rating  Tommy was a great tour guide! His passion really showed, and it made the hour through the museum so enjoyable. We really enjoyed seeing the statue of David and MichaelAngelo’s... read more

    August 28, 2022

    star rating  Fantastic! Great insight shared about the David. We also enjoyed the explanation of the “Prigione”s. Thanks for a great tour!

    July 14, 2022
  • star rating  Great tour! Our guide, Tommy, was very knowledgeable and excited about the entire experience! So worth it to skip the line too!

    October 10, 2022

    star rating  Silvia, our guide, was the best guide we have ever had. We enjoyed every moment. Silvia was structured, not scripted, guiding and leading us to understand the importance of Florence... read more

    September 30, 2020
  • star rating  Simple experience collecting tickets from the office. Followed the instructions to pick up the tickets from the office and that was it. Went into the associated line and very happy... read more

    Tom G
    August 25, 2022

    star rating  Excelent tour guide. Laura Pérez knew a lot and gave us very interesting information. Also she was very kind and helpful

    July 6, 2022
  • star rating  We had a wonderful experience. Our guide was very nice and very knowledgeable. We will definitely come back and recommend it.

    August 17, 2021

    star rating  Loved the Accademia. They did provide receivers and earbuds, guide a little hard to understand due to muffled sound but good overall.

    June 4, 2022