Customer Reviews
Get to know what customers have to say about our customer service
- patriciacarter423
Easy to get tickets from the office on the same street as the gallery entrance. Kind and helpful people in the office. Able to get immediate access passing up the... read more line that went down the street.
June 19, 2022 - Eunika Raiza F
Tommy our guide was great! He explained the highlights of Accademia and David. He was attentive to our questions and was very engaging! Would recommend him as a tour guide!... read more He did not only answer our questions about the tour but also other things about Florence!
August 29, 2022 - 162roxannec
We booked this tour last minute since tickets to the Accademia Gallery were sold out, and boy, we were so glad we did! Having Tommy as our guide, definitely helped... read more us really appreciate the history and story behind Michelangelo’s David. He even pointed out details that we would have not otherwise noticed had we gone our own. I highly recommend Tommy and his tour! Very knowledgeable and passionate about the subject matter!
December 29, 2022 - 526eamonm
Fantastic! Great insight shared about the David. We also enjoyed the explanation of the “Prigione”s. Thanks for a great tour!
July 14, 2022jacobjdI had the good fortune to be the only one on this ‘small group’ tour. My guide Silvia was very knowledgable and really brought the art works to life. She... read more really knew her stuff. The detail and the explanations were clear and just pitched at the right level. I felt it was a really worthwhile experience - this & Ufizzi are the best museum tours I’ve had. Fantastic!
September 17, 2020 - deejuic
I purchased my tour last minute and had tour with Thomas. He was well versed with the Accademia Gallery, knew the various people working in the museum and navigated the... read more crowds well. Inside the museum, his tour was well organized. He spoke well and was interesting. His discussion of the art and sculpture was interesting and thoughtful. He gave nice insight about the pieces and tied together the art and the rationale for why the art was in the museum. His discussion on the specific works of Michelangelo was also very nice. I highly recommend the tour.
August 9, 2022LucieandkeithSilvia, our guide, was the best guide we have ever had. We enjoyed every moment. Silvia was structured, not scripted, guiding and leading us to understand the importance of Florence... read more through the museums we visited. Silvia clearly has got so much knowledge about art and history, we were soaking up the information, having fun and lot more. Her energy and passion, and relentless depth of knowledge really brings it all to life. She not just help us see the beauty of the museum but she also introduced a lots of places to eat and drink. Absolutely amazing!!!! Thank you very much for everything!!!!!
September 30, 2020 - maryannee423
Tommy was a great tour guide! His passion really showed, and it made the hour through the museum so enjoyable. We really enjoyed seeing the statue of David and MichaelAngelo’s... read more other works of art. Thank you so much Thomas!
August 28, 2022Tom GSimple experience collecting tickets from the office. Followed the instructions to pick up the tickets from the office and that was it. Went into the associated line and very happy... read more to skip the queue, as it was a hot day and very tiring.
August 25, 2022 - Pen25
Fantastic day! So much better with our guide Tommy! Skipped the line with Tommys help, he was knowledgeable and fun! Highly recommended!!
December 17, 2022P2530THryansExtremely easy to use service. Access to museum within 15 minutes! This service was a very easy way to skip the line without a guide and see what we wanted... read more to see!
June 9, 2022 - P12linda
The tour was fantastic thanks to the lively explanation by Silvia. Because of this I now look differently at the work of Michelangelo.
She has a great knowledge of art.... read more Next time I am in Florence I will definitely ask Silvia to be my guide again.
September 27, 2020